Learning and development

NCMA supports and encourages its staff to participate in learning and development opportunities.

 

We have a learning and development strategy which sets out the framework for comprehensive learning and development opportunities for staff and key volunteers. This framework includes an internal programme of training designed to ensure that all our staff are equipped with the knowledge, skills and attitudes which NCMA has identified as critical to its success.

 

On joining NCMA, all staff attend a corporate induction day, introducing them to the organisation and providing them with an opportunity to place their individual roles in context within the charity's aims and objectives. In their first few weeks, new staff will work with their manager to develop an induction programme tailored to their individual needs, and as part of this process they will identify their immediate learning and development priorities.

 

NCMA managers have a critical role to play in their staff's development, ensuring that they are fully equipped to perform their roles within legal, regulatory and contractual guidelines. Examples of this include:

  • Regular supervision and the ongoing identification of training needs;
  • Performance review to assess the impact of learning and development activities, establish individual objectives linked to the organisational business plan and prioritise needs for the following year;
  • Encourage the acquisition of relevant qualifications; and
  • On-job-training and assistance from more experienced colleagues.

 

Managers, staff and volunteers are asked to regularly evaluate their training activity in order that NCMA's learning and development strategy can continually evolve in order to meet business, strategic and individual objectives.